Terms And Conditions

 

Making A Purchase Making a purchase could not be easier. Once you have completed your selection in the gallery, click on 'checkout' and you will be asked to complete a few details that a required to complete the order. WinsEye Gallery will respond within 48 hours with the total cost and you can proceed with the order if you are happy.

 

Payment  You can order and pay online by Mastercard, Visa, Switch, Connect or Delta. After processing your payment by credit card, we do not retain your details which means you will need to re-submit this information when you place a further order.

By placing an order and purchasing goods with WinsEye Galllery,  the consumers agree to abide by the terms and conditions as laid out on this site. Any statutory rights remain unaffected under English law.

Please see the returns policy.

Prices quoted will be dependent on the type of photograph and the print size requested. Postage, packaging and framing is an additional charge.

Please refer to the delivery section for details, which vary according to destinations selected for delivery. This is calculated separately during the transaction.

Payment for every order will be via credit or debit card using PaymentSense via  WinsEye Gallery Shopping Basket. Cheques must be by prior agreement with the Win Mensah-Larbie (photographer).

Refunds will be processed either by PaymentSense  direct to the consumer's credit card or debit card or via cheque, depending on the original payment method when the order was placed.

The amount of refund will be made in accordance with the amount paid for the print only. Please note we do offer refunds on frames, postage and packaging.

Unless solely due to its own negligence, WinsEye Gallery cannot be held liable for any losses suffered as a consequence of credit card fraud.

Delivery of the order will be made to the address details as shown on the order. Any inaccurate details entered on the order will be the responsibility of the purchaser.

Responsibility for damage to the goods lies with WinsEye Gallery until delivery has been made, whereupon it passes to the purchaser.

WinsEye Gallery will endeavour to deliver orders within 30 days of receipt of the order. Where delivery cannot be made within 30 days, arrangements will be made for a new delivery date or a cancellation of the order and a full refund on the order will be made.

Ownership of the goods as detailed on any order shall not pass to the purchaser until full payment has been received and cleared funds.

If your delivery address is not within the United Kingdom, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by the purchaser.

All purchasers have statutory rights regarding the return of defective goods and claims in respect of losses caused by any negligence on the part of WinsEye Gallery or the failure of WinsEye Gallery to carry out their obligations. This set of terms and conditions does not affect the statutory rights of the purchaser.

Returns Policy

Upon delivery of an order, purchasers must notify WinsEye Gallery in writing within 3 working days of any damage or defect to the goods (Please include photographic evidence if possible). A replacement or  full refund will be made within 30 days of receiving the returned damaged goods and acceptance by WinsEye Gallery of the damage claim.

All goods must be returned complete and undamaged (excepting damage claims) using the original packing where possible and using the delivery service as provided by WinsEye Gallery. If you fail to return goods at your expense, WinsEye Gallery reserves the right to charge the direct costs for their recovery and may offset that amount against any refund due.  

Please note that when returning an item, the parcel is your responsibility until it reaches us.

If your delivery address is not within the United Kingdom, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by the purchaser.